In this webinar, Matthew Ellison explains in clear practical steps on how to use MadCap Flare’s new micro content feature to create a better search experience for users. Learn how to promote key pieces of information in the search rankings so that common questions are answered quickly and easily. In addition, you’ll also find out in detail how to use the Micro Content Editor to work with phrases, links, and responses.
This webinar is adapted from a presentation originally presented during MadWorld 2019 Dublin.
Speaker
Matthew Ellison
Director, UA Europe
Matthew runs UA Europe, an independent UK-based company that specializes in user assistance design and development. He has over 30 years of experience as... Read More
Matthew runs UA Europe, an independent UK-based company that specializes in user assistance design and development. He has over 30 years of experience as a user assistance professional, including a period in the US as Director of the WritersUA Conference. Matthew is a MadCap Flare Certified Instructor and regularly presents training on Flare for students in Europe and other parts of the world. He is a past winner of the Horace Hockley award that is presented annually by the Institute of Scientific and Technical Communicators (ISTC).
