Publishing MadCap Flare content to Zendesk is easier than you think. In this webinar, the Owner and Senior Technical Writer of Bay Area Technical Writing Consulting, Hennah Rahman, will walk through the process of how to install MadCap Connect for Zendesk, create a publishing destination, connect to a Zendesk portal and publish content to Zendesk. We will also go over some best practices to get you started on the right track.
You will leave this webinar with a solid understanding of how to use MadCap Connect for Zendesk to publish your content to Zendesk.
Speaker
Hennah Rahman
Senior Staff Production Editor, Rivian
Hennah Rahman, a Senior Production Editor at Rivian, uses MadCap Flare to publish several print, infotainment, and online guides. She has established a... Read More
Hennah Rahman, a Senior Production Editor at Rivian, uses MadCap Flare to publish several print, infotainment, and online guides. She has established a localization strategy using MadCap Lingo and other tools. Hennah has her MadCap Advanced Developer Certification and in her previous role as a consultant, specialized in technical writing, CSS and project template design, and content architecture design and strategy.
