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More Content Isn’t the Answer: Using AI to Build New Strategic Capabilities

Most organizations are drowning in content. Despite all the excitement about generative artificial intelligence (AI), building more learning content is not always the answer. AI shouldn’t be about doing what we do today, faster. Instead, it can help us reimagine how organizations learn and adapt when they can sense, predict and react to changing information and data in real-time.

In this Training Industry Leader Talk, sponsored by MadCap Software, Leslie Farinella, chief strategy officer, will explore the potential of L&D to embrace AI and machine learning (ML) to build new strategic capabilities to drive organizational agility, productivity, analytics and more.

This interactive session will provide easy-to-understand insights on:

  • Organizational agility: AI can unlock the path to continuous personalized learning and organizational agility. To do so, we must let go of old habits and look at learning in new ways.
  • Productivity: L&D is in the right place to transform knowledge management to connect people to the information they need to succeed. However, we need to break down silos and redefine learning to deliver on the potential.
  • Single source of truth: Expanding generative AI into proprietary areas will require new infrastructure and governance to manage content creation, delivery and traceability.

Speaker

Photo of Leslie Farinella

Leslie Farinella

President, Content Rules

Leslie Farinella is the President of Content Rules, a consultancy that helps organizations harness the value of content. She believes capturing and... Read More

Leslie Farinella is the President of Content Rules, a consultancy that helps organizations harness the value of content. She believes capturing and delivering information is essential for an organization’s growth and adaptability. Leslie views people, processes, content, technology, and governance as interconnected elements of a scalable solution.

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