Search is one of the most common ways that your users look for information that they need. When it works well, users can get the information they need and move on with the task at hand. When it doesn't, customers are frustrated and your support costs increase. Flare 11 has greatly enhanced search capabilities and in this session we’ll explore features and techniques you can use to further improve search in your HTML output. Topics include understanding the Flare 11 search engine, how to use Search Filters, how to use Synonyms, how to improve topic descriptions in search results, and more. At the end of this session, you’ll be ready to deliver supercharged search to your users!
Speaker
Daniel Ferguson
Certified Flare Instructor, Owner, Smart Output
Daniel Ferguson is the founder of Smart Output, a technical communication consulting company that specializes in MadCap Flare consulting and training. He... Read More
Daniel Ferguson is the founder of Smart Output, a technical communication consulting company that specializes in MadCap Flare consulting and training. He helps clients define optimal documentation processes, migrate legacy documentation, and implement Flare for authoring and publishing. He also helps existing Flare users streamline their current Flare implementations and take advantage of the newest Flare features. Daniel is a certified MadCap Advanced Developer and Project Management Professional, as well as a regular presenter on MadCap Software’s official Flare webinar series.
