There’s been a lot of talk about taking technical communication social, but what’s in it for you? In this webinar, you’ll learn:
- How social collaboration enhances customer satisfaction.
- How user-added content supplements your documentation.
- How user-added content saves you time and money.
- How to incorporate user-added content into your workflow.
- How tracking user activity helps you create more useful documentation.
You’ll also get a brief introduction to MadCap Software’s social collaboration platform, MadCap Pulse, so you can see these concepts in action.
Speaker
Jennifer White
Product Evangelist, MadCap Software, Inc.
Jennifer White, a Product Evangelist at MadCap Software, has over 15 years of experience in writing, broadcasting, public speaking, marketing and social... Read More
Jennifer White, a Product Evangelist at MadCap Software, has over 15 years of experience in writing, broadcasting, public speaking, marketing and social media management. Jennifer has also served as a social media manager, blogger, on-air host, writer and content provider for CBS Radio and Fox TV.
