At Collibra, we write user documentation for a very comprehensive software product. Our product is extremely versatile and evolves fast agile development cycles. With five technical writers continuously making all manner of changes to the docs, it’s a real challenge to keep everything harmonized. We want to be consistent, and have to be flexible, especially when dealing with different user types (for example regular users and administrators), licensing models and features with overlapping functionality.
Snippets play a big role in our project. They are great for literal consistency, but we often need small variations of the same snippet: different product name, with or without hyperlink, etc. Thankfully, you can combine snippets with variables and conditions. At the confluence of these features, beautiful things happen.
Learn how snippets make full use of conditions to automatically show or hide content, depending on the topic in which they are used, and how the content itself changes with the use of variables. In this webinar, Ken De Wachter will show you how the team at Collibra uses MadCap Flare to make their documentation more efficient and flexible.
Speaker
Ken De Wachter
Technical Writer, Collibra
Ken De Wachter is a technical writer at Collibra. Together with his colleagues he tackles the everyday challenges of documenting complex software... Read More
Ken De Wachter is a technical writer at Collibra. Together with his colleagues he tackles the everyday challenges of documenting complex software applications in an agile development environment. He is also the owner of Flynxo, a small-scale consulting firm that provides training in technical writing, terminology and translation technology.
