Nestlé IT has modernized the delivery of training and education to its employees by developing a continuously evolving, interactive employee performance support solution using MadCap Software. This learning and training platform brings accurate and current information about the tasks at hand, and delivers this content to employees in their working environment.
To support this learning experience, Patrick Fueldner, Technology Lead at Nestlé Global, along with his team, relies on using data to inspire new content, and ensure learners are finding the most relevant and accurate content they need quickly and easily. In this webinar, Patrick will review how his team relies on MadCap Central Analytics and Google Analytics to provide instant and valuable insights that help shape the content provided to employees and reduce internal IT costs.
Speaker
Patrick Fueldner
Tech Lead, Nestlé IT
Patrick Fueldner is a Tech Lead for the Workforce 360 Technology Learning Center at Nestlé IT. Originally a linguist and translator, Patrick enjoys... Read More
Patrick Fueldner is a Tech Lead for the Workforce 360 Technology Learning Center at Nestlé IT. Originally a linguist and translator, Patrick enjoys helping people to communicate and get their message across to an audience with different backgrounds or experiences. He held different roles in the language and software localization industries before entering the world of technical communication. In his current job, Patrick is part of a team that leads the digital adoption strategy within Nestlé by modernizing technology learning and improving user experience. MadCap Flare is a content development pillar for his team and Patrick helps internal customers to draw value from the tools they use and the content they produce with them.
