After 11 years working in Adobe® FrameMaker® (five of those years in structured FrameMaker®), Blackbaud determined the increasing demands on the documentation team - content shared between six overlapping product lines - required a move to a more efficient, topic-based authoring environment with MadCap Flare.
This presentation will focus on:
- Overview of the migration process
- How FrameMaker® content was prepared prior to the migration
- The import process in Flare
- What cleanup was required in Flare after the migration
You’ll also learn how implementing MadCap Flare increased Blackbaud’s content reuse and allowed granular-level control of output at the paragraph, topic, TOC, and target levels.
Speaker
Denise Kadilak
Information Architect / Team Manager, Blackbaud, Inc.
Denise Kadilak is an Information Architect and Team Manger with Blackbaud. She has worked with MadCap Flare for over six years, and led her team’s move... Read More
Denise Kadilak is an Information Architect and Team Manger with Blackbaud. She has worked with MadCap Flare for over six years, and led her team’s move from Adobe® FrameMaker® to topic-based authoring and Flare. Her interests include content and knowledge management and information technologies. Denise is also a regular presenter at international conferences and a part-time college instructor.
