It can be a challenge weeding though all of the buzzwords, technologies, standards and best practices in the technical communication community, but we’re here to help you navigate through this flood of information.
Join our panel of experts – Neil Perlin, Scott DeLoach and Mike Hamilton – for this live 90-minute webinar as they cut through the hype and discuss what you need to know, what you can afford to ignore, and what the future may hold for our industry.
Our panel discussion topics will include:
- Outputting to the unknown
- Responsive design
- Trending formats
- Future-proofing your content
- Translation/localization
- Social media
- And more!
Panelists:
Neil Perlin
Owner | Hyper/Word Services
Scott DeLoach
Founder | ClickStart, Inc.
Mike Hamilton
VP of Product Evangelism | MadCap Software
Moderator:
Jennifer White
Product Evangelist | MadCap Software
Speakers

Neil Perlin
Certified Flare Trainer and Consultant, Hyper/Word Services
Neil Perlin is the president of Hyper/Word Services, an online content and app development firm based in Massachusetts. Neil is MadCap-certified in Flare... Read More
Neil Perlin is the president of Hyper/Word Services, an online content and app development firm based in Massachusetts. Neil is MadCap-certified in Flare and Mimic and a frequent speaker at MadWorld and other industry conferences. You can reach him at nperlin@nperlin.cnc.net, visit his web site at www.hyperword.com, or follow him on LinkedIn, Facebook, or Twitter (as NeilEric).

Mike Hamilton
VP of Product Evangelism, MadCap Software, Inc.
Mike Hamilton is the VP of Product Evangelism and one of the founding members of the MadCap Software team. With over twenty years of experience in... Read More
Mike Hamilton is the VP of Product Evangelism and one of the founding members of the MadCap Software team. With over twenty years of experience in training, technical communication, multimedia development, and software development, he has worked with organizations such as Cymer, National Steel & Shipbuilding, and the US Navy. He is a frequent speaker at industry events such as STC Summit, LavaCon and more, and is commonly quoted in technology articles in various trade publications.

Scott DeLoach
Certified Flare Instructor and Consultant, ClickStart, Inc.
Scott DeLoach is the founder of ClickStart, a UA/UX design, consulting, and training company. Over the last 25 years, he has given more than 150... Read More
Scott DeLoach is the founder of ClickStart, a UA/UX design, consulting, and training company. Over the last 25 years, he has given more than 150 presentations about MadCap Flare, embedded user assistance, web-based Help, UI design, and CSS at conferences around the world. Scott is a certified Flare and MadCap Doc-To-Help instructor and consultant, the manager of MadCap Software’s certification program, and the author of “MadCap Flare: The Definitive Guide,” “CSS to the Point,” and “HTML5 to the Point.”

Jennifer White
Product Evangelist, MadCap Software, Inc.
Jennifer White, a Product Evangelist at MadCap Software, has over 15 years of experience in writing, broadcasting, public speaking, marketing and social... Read More
Jennifer White, a Product Evangelist at MadCap Software, has over 15 years of experience in writing, broadcasting, public speaking, marketing and social media management. Jennifer has also served as a social media manager, blogger, on-air host, writer and content provider for CBS Radio and Fox TV.