In supporting clients’ and internal users’ use of its e-commerce platform, cleverbridge, a global subscription billing solutions provider, has placed a priority on delivering documentation via a modern web experience. Today, cleverbridge executes on that initiative through an intuitive HTML5-based Help website that is easy to navigate and customize. Get an in-depth look at how cleverbridge uses MadCap Flare to deliver documentation through a modern web experience, integrating features such as top navigation and drop-down text. In this free webinar, the team at cleverbridge will share how they solved their unique challenges, and provide best practices behind their success story.
Speakers
Jennifer Morse
Vice President of Customer Success, MadCap Software, Inc.
Jennifer Morse has over 20 years of software sales experience in the technical communication and content development industry. In addition to overseeing... Read More
Jennifer Morse has over 20 years of software sales experience in the technical communication and content development industry. In addition to overseeing the Customer Success and Sales Engineering team, her focus is to promote customer onboarding, promote the value of the company’s solutions to the marketplace, solicit customer feedback, and report on trends in the industry that can help improve the company’s offerings. Since joining the company in 2006, and prior to moving into the role of Customer Success, Jennifer played an integral role in managing company’s growing sales organization, by increasing market share in the United States, and the expansion into overseas markets, including Europe, the Middle East and India.
Andrew Smith
Technical Writer, cleverbridge
Juliane Knobloch
Technical Writer, cleverbridge
Peter Knauer
Frontend Developer, cleverbridge
