Rogers Communications is Canada’s largest provider of wireless communications services and a leading provider of cable television, high-speed Internet, information technology, and telephony services to consumers and businesses. With a large and diverse learning audience, they are constantly challenged with keeping content and programs up to date.
Rogers Communications’ L&D team knew they needed to change their process for building and managing their content and show senior leadership that the investment they chose would be worthwhile.
In this webinar Elizabeth Matthews, Director, Learning Design & Development at Rogers Communications discusses:
- The drivers and challenges they managed that led them to research alternative options for more efficient methods of producing and distributing their content.
- The process they used to research options, and why they chose MadCap Create and Syndicate as their learning content management platform.
- What they learned throughout implementation and what significant changes they made to their process to help with efficiency.
- Outcomes and results and how their learning environment has changed for them and their learners.
- Recommendations to other organizations managing the same challenges and advise on what they learned through their journey.
Speaker
The MadCap Team
Content Creators, MadCap Software
The MadCap team brings together content experts, product specialists, and industry leaders committed to helping organizations deliver world-class... Read More
The MadCap team brings together content experts, product specialists, and industry leaders committed to helping organizations deliver world-class documentation and learning experiences. With deep experience in technical communication, we share practical insights, strategies, and innovations that empower content creators to work smarter, scale faster, and stay ahead in a changing digital landscape.
