MadCap Software Support Center
We're committed to providing exceptional service and support. Access our product documentation below, or contact our Technical Support and Customer Support teams to get the answers you need.
Contact Customer Support
Looking for Customer Service or Technical Support? Contact our award winning teams today for assistance with licensing questions, event registration, technical product questions and more.
Additional Support Resources
Customer Downloads
Need to Re-install Your Licensed Software?
Customers who have a current software license and need to re-install or re-image a machine can download here. You will need to have your purchased license key available after downloading to enable your software.
Submit a Feature Request
Do you have a feature suggestion? Send it our way! Your feedback helps us develop better products.
Submit a Software Bug
Find a bug in our software? Let us know! Reports with clear and complete steps to recreate the bug are appreciated.
Website and General Feedback
Let us know how we can improve our website. General feedback also welcomed.
submit feedback
