Create Knowledge Bases and Corporate Intranets
With MadCap Flare's knowledge base software, you can keep company knowledge at your fingertips. Organizations around the globe are organizing, accessible, and easily manageable internal knowledge content for internal teams and external customers.
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Wouldn’t it be great to have all your knowledge content in one central location for your users to access? Content that is current, with everyone accessing the same version. It’s easier than you think with MadCap Flare’s Knowledge Base templates.
Gail Lorzig | IT Technical Writer, Greensboro Auto Auction
Why MadCap Flare?
USED TO CREATE
- Knowledge Bases
- Corporate Intranets
USED BY
- Technical Writers
- Documentation Managers
Create Multiple Knowledge Bases and Corporate Intranets with Ease
Utilize MadCap Flare, renowned as the best knowledge base software, to effortlessly develop and manage multiple internal systems tailored to specific organizational needs. Our platform streamlines the creation and organization of essential content, promoting efficient knowledge sharing and project management across departments. With robust key features designed for handling technical documentation and company data, our software solution enhances accessibility and improves user satisfaction across diverse groups.
Organize and Manage Your Content with a Single Knowledge Base
MadCap Flare's responsive HTML5 templates contain starter topics and files designed for an online customer facing knowledge base tool. Get started immediately with a pre-built project template, or access our library of templates online to to broaden your service management capabilities with additional, relevant content..
Using Flare’s robust search capabilities, we’ve completely transformed the way employees are able to access and locate content.
Juliane Knobloch
Technical Writer | cleverbridge
Make Your Knowledge Base Content Easily Accessible and Searchable
Flare's topic-based authoring efficiently organizes knowledge base articles in a structured hierarchy. With notable features such as powerful search functionality and micro-content, users can quickly find the relevant information they need and search across thousands of files with a click of a button.
An important factor for effective user experience is the speed at which users can find information. The micro content functionality in Flare allows authors to deliver exactly that – a precise piece of content relevant to specific search queries – using the new Micro Content Editor.
Swapnil Ogale
Technical Writer
Expand Your Knowledge Management System with MadCap Create and Syndicate
Enhance your organization's learning environment with MadCap Software's Learning Content Management System (LCMS), designed to centralize and standardize your training content. This integration aids in knowledge retention and employee development, making crucial information readily available across all devices. By delivering both structured and on-the-job resources, MadCap Software supports a comprehensive approach to internal knowledge base and corporate learning.
We learned that MadCap Software is going to continue to be a strong partner to us, not just a service provider during this journey. Syndicate is now a cornerstone of our ecosystem.
T-Mobile
Streamline Content Management with IXIA CCMS
IXIA CCMS is an enterprise-class Component Content Management System (CCMS) that simplifies and scales your content management. Built on DITA-based technical writing standards, IXIA CCMS ensures that complex documentation is consistent, efficient, and easily manageable. Whether you're handling large-scale projects or intricate content structures, IXIA CCMS offers the adaptability and precision your organization needs.
In the past, we would send the Frame files to the localization vendors, and they would handle all workflow thereafter, including processing, translation, and generating output. Today, with MadCap IXIA CCMS, we have brought all the workflow back under our streamlined processes, except for the translation itself.
Anna Hartman
Technical Publications Solutions Manager | SAP
Enhance Collaboration with MadCap Flare Online
Integrate your content management with MadCap Flare Online, a cloud-based content management software that supports both Flare and IXIA CCMS. MadCap Flare Online facilitates real-time collaboration, content review, and powerful analytics. This ensures that your documentation processes are not only efficient but also foster seamless collaboration across teams, leading to consistent and high-quality content delivery.
We work with MadCap Flare and MadCap Flare Online, and we love them! I spend nearly 100% of my work hours in these products, and they have been a life changer for the quality of our documentation, and the end user experience.
Philippa Boys
Technical Author | Tikit
Featured Customer Success Stories and Resources
MADCAP SOFTWARE KB
Check out the MadCap Software knowledge base created with MadCap Flare’s Herschel Side Navigation template.
View TemplatesMadCap Software Knowledgebase
