Articles by Leigh Hartzman

Leigh Hartzman is a content strategist for Waze at Google. She’s responsible for planning, creating and managing all of the documentation for the company’s customer service operation. She has a Bachelor’s degree from York University and has done freelance writing, marketing communications, journalism, personal essay writing and gymnastic coaching. She’s a Canadian expat living in Israel and is a proud mom of 3 boys.

The Rise of Internal Knowledge in a Pandemic World

January 13, 2026

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